CEO Business Technology & Services Consultanting
Press the Button, LLC

09/2004 - Present

Consulting projects: improved business processes and clinical protocols for Delaware County Memorial Hospital, Paoli, Brandywine/Tower Health, Children's Hospital of Philadelphia (CHOP), University of Pennsylvania Hospital, Veteran's Administration (VA) & Main Line Health

• Increased hospital revenue by $16.5 Million over 5 years by redesigning clinical protocols and creating 45+ applications for clinical protocols, automating processes to reduce scan time 54%

• Improved customer experience by decreasing unnecessary and duplicate services by 67% advocating for protocols that safeguard clients from overpaying out of pocket by trending historical service data and referrals/authorizations

• Developed and delivered technical training on anatomy, physiology, and knobology for the acquisition and analysis of medical data for 100+ students and residents providing real-world experience and improving scanning skills