Conduct sessions for understanding business expectations and for gathering requirements from various SMEs 

Create a functional requirement document (FRD) by translating the business requirements into detailed functional specifications

Facilitate and participated in joint application development (JAD) sessions for communicating and managing expectations

Analyze business requirement documents and business rules and developed use cases, use case diagrams, activity diagrams, process flow diagrams

Write formal business requirement addressing existing requirements

Create wireframes for functional and technical walk-through meetings

Aid JAD session follow-ups for project plan updates and gain consensus for User Acceptance Testing requirements

Work with the Quality Assurance Team to review test plans and test cases 

Performed analysis and resolution of end-user queries and bug reports

Work with the UAT team to validate the developed application meets the business requirements

Production support - to end-users as well as the development team during initial system deployment

Conduct training sessions for the end-users and documented training manuals.

Working knowledge of Cucumber, Confluence, and Jira